Returns policy
Returns, refunds and your right to cancel
We comply fully with United Kingdom DSR ( Distance Selling Regulations ) & all sales are covered by a 7 working day return/refund guarantee should a problem arise or you change your mind. If you need to return an item please contact us first in writing by email or post within 7 working days. If you change your mind about your purchase, please return the unused goods to us with the original packing invoice within 7 working days, and we will offer you an exchange or full refund. The 7 day period begins the next working day after receipt of goods. In the event that a return is requested, all returns must include all original goods undamaged & in re-saleable condition ( unless the item was damaged or faulty upon receipt ).
Returned items must be sent using a trackable method & buyers are responsible for costs incurred when shipping non-faulty / undamaged products back to us.
Return shipping costs for faulty or damaged goods will be covered in full by us.
Total:
Glow party packs
Flashing Tunnel Lights
Deluxe Glow Sticks
Our Glow Sticks and Flashing Glow Novelties are ideal for fundraising events and especially popular with Schools and PTA's. Our Glow products are safe, fun and guaranteed to create a great atmosphere at your fundraising or charity event. We supply Schools up and down the UK who use our Glow products to raise money for their school funds or to help pay for School trips and outings.
If you are interested in using our Glow Sticks or Party products at your event just email us and we will be happy to offer you advice on some of our most popular and profitable Glow Novelties.